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For TPA plans: 1-800-548-6436
Bundled plans: 1-800-255-7566
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Plan Sponsor

Our upgraded technology is now live. Here you can access transition details and overviews of the new experience.

Log in to myPLANsponsor | Preview the experience | 
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Why the move and what it means for you

Over the holiday weekend of January 13 - January 15, 2024, Nationwide® transitioned your retirement plan(s) to our new recordkeeping platform, powered by SS&C. The partnership is designed to pair their industry-leading recordkeeping technology with our award-winning service1. All so you and your participants can get enhanced technology and the same extraordinary care.
A few key benefits of the upgrade
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Faster processing of distributions

Electronic same-day processing for distributions received prior to 4 p.m. EST

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Robust, self-service reporting

Easy access to the fields and values you need with standard, trust, and custom self-service reports

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Enhanced contribution monitoring

402(g) and 415 monitoring when periodic census is provided

Quick links

Check back regularly for links to the latest training materials and transition updates
Experience videos and guides
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Plan Sponsor and Participant overviews

Explore demos and job aids to help you and your participants get familiar with the new experience

Learn more
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Plan management deep-dives

See previews and step-by-step guides on how to manage your plan

Learn more
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Reporting, payroll processing and withdrawals & loans

Get up to speed on important reporting and transaction capabilities available on our new platform

Learn more
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Contact your Nationwide representative
Still have questions about the transition? If you use a TPA, call us at 1-800-548-6436. For a bundled plan, call 1-800-255-7566.

[1] DALBAR Plan Participant Service Award for the 9th consecutive year (2014 – 2022)