Here’s how it works

First, report your auto claim online or by calling our On Your Side® Claims Center at 1-800-421-3535 and opt to receive claim information by text message.

When you report your claim online or over the phone, we’ll ask if you want information about your claim texted to your mobile phone. Say “yes” and enjoy the convenience of text messages.
Once you report a claim and we have your mobile number on file, text us at 252467 (CLAIMS) with any questions or comments pertaining to your claim.
  • HELP for help
  • STOP to end

Message frequency varies. Message and data rates may apply.

Each claim is handled on the basis of its individual facts and circumstances, in accordance with policy language, including applicable exclusions, conditions and limitations, as well as applicable controlling law.