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For TPA plans: 1-800-548-6436
Bundled plans: 1-800-255-7566
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Reporting, payroll processing and withdrawals & loans

Because everyone learns differently, we pulled together a variety of resources to help get you up to speed on our enhanced technology — including short videos, demos and job aids that you can explore at your own pace.

Reporting

Learn more about the enhanced reporting capabilities on the new experience, starting with a brief overview.

Website reporting overview
Website reporting overview

Learn what reports are available, where to find them, when they are generated, and how long they are available.

More on standard and custom report terms and definitions

See what's in a Plan Health Review

Payroll processing

Explore some of the new payroll processing capabilities, including how to upload, edit and manage payroll data.

Submitting payroll and census data overview
Submitting Payroll and Census

Withdrawals and loans

Learn more about the new platform's withdrawals and loans functionality, including how to calculate and request a loan or withdrawal.

Withdrawals & loans preview
Withdrawals and Loans preview

Get a step-by-step guide to calculating, requesting, and finding withdrawals and loans

Learn about the Expected Payment calculation method and the impact on early and overdue payments.

Learn how a participant can request an online withdrawal.

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Contact your Nationwide representative
Still have questions about the transition? If you use a TPA, call us at 1-800-548-6436. For a bundled plan, call 1-800-255-7566.